Privacy Policy

Last Updated: February 1, 2025

Natia Recruit Pty Ltd (hereinafter referred to as 'we', 'us', or 'our'), is committed to protecting the privacy of our clients, candidates, and website visitors.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

It also considers relevant requirements under the Privacy Act 2020 (NZ) and the General Data Protection Regulation (GDPR) (EU) where applicable.

The Australian Privacy Act does not explicitly provide individuals with some of the key data subject rights provided by the GDPR, including the right to erasure, the right to object, and the right to data portability. Therefore, we extend the GDPR to non-EU visitors of the site, ensuring that all visitors have the same rights regarding their personal data as outlined in the GDPR.

By using our services, you acknowledge and agree to this Privacy Policy.

Information We Collect

We may collect personal information as provided by the client, or candidate, that is necessary for our recruitment and placement services, including but not limited to:

  • Personal details: Name, date of birth, nationality, and contact details (email, phone number, address).
  • Professional information: Qualifications, work experience, references, certifications, AHPRA registration details, and CV.
  • Employment preferences: Desired job roles, locations, and salary expectations.
  • Health and background checks: Where required by law or the employer, we may collect police checks, working with children checks, visa details, and other relevant clearances.

How We Collect Your Information

We may collect your information through:

  • Direct interactions (e.g., when you apply for a job, contact us, or register on our website).
  • Third parties, including referees, professional associations, and background check providers.
  • External sources such as publicly available data and government agencies.

Cookies and Website Usage Data Analytics

We do not collect any personal data or personally identifiable information when you visit our site. This includes but is not limited to names, email addresses, phone numbers, or any other personal identifiers.

Our site does not use cookies. Cookies are small text files that websites may place on your device to enhance the user experience.

We use Matomo, an open-source web analytics platform. All data collected through Matomo is handled in compliance with applicable privacy laws and is processed anonymously to protect your privacy. More information on Matomo's excellent privacy features can be found at https://matomo.org/privacy/. Matomo allows us to count anonymised page views, providing insights that enable us to assess the effectiveness of our paid advertising campaigns.

Our website may contain links to third-party websites. We do not control, and are not responsible for, the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Use of Your Information

We use your personal information for purposes including:

  • Recruitment and placement services.
  • Communicating with you about job opportunities, industry updates, and agency services.
  • Verifying credentials and conducting background checks.
  • Complying with legal and regulatory obligations.
  • Assessing suitability for job roles and managing workplace risks.

Disclosure of Your Information

We may share your personal information with:

  • Prospective employers and clients seeking medical professionals.
  • Regulatory bodies, as required by law.
  • Educational organisations to verify your qualifications.
  • Your nominated referees.

We may disclose personal information where required to do so by law, court order, subpoena or other legal process, as requested by a governmental or law enforcement authority.

We do not sell, rent, or trade your personal information.

Data Security and Retention

We implement appropriate security measures to protect your personal information. We retain personal data only for as long as necessary to fulfill our business purposes and comply with legal obligations. We may store data in cloud-based services, some of which may be located overseas.

If personal information is lost or exposed to unauthorised access, misuse, interference, or disclosure, immediate steps will be taken to contain the breach, address the issue, and prevent it from happening again.

If the breach is likely to cause serious harm, reasonable efforts will be made to notify affected individuals and provide relevant details in compliance with applicable laws. Additionally, if required or permitted by law, the Information Commissioner (AU) or the Privacy Commissioner (NZ) will be informed, and a formal statement outlining the breach and the actions taken will be prepared. A thorough review of the incident will be conducted to minimise the risk of future breaches.

Your Rights and Choices

You have the right to:

  • Access and update your personal information.
  • Request correction of inaccurate or incomplete data.
  • Withdraw consent (subject to legal and contractual obligations).
  • Request deletion of your personal information (subject to legal and contractual obligations).

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at: dpo@natiarecruit.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be effective immediately upon posting the revised policy on our Site. We encourage you to review this Privacy Policy occasionally to stay informed about how we are protecting your information.

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